Introduction
Ordo Digitalis is operated by Krause Digital LLC ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ordodigitalis.com and use our digital products and services.
By accessing or using our services, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not access the site or use our services.
Information We Collect
Personal Information You Provide:
- Name and email address when requesting a free guide or choosing to receive Ordo reflections
- Billing information when making purchases (processed securely through Stripe)
- Email address used for passwordless sign-in and access to purchased guides
- Communications you send to us via email or contact forms
Requesting a free guide does not by itself give permission for marketing email. The guide form offers a separate, optional choice for occasional Ordo reflections.
Information Automatically Collected:
- Device and browser information
- IP address and general location data
- Pages visited and time spent on our site
- Referring website or source
How We Use Your Information
We use the information we collect to:
- Deliver digital products and services you purchase
- Send newsletters and formation content you've subscribed to
- Process payments and manage your account
- Respond to your inquiries and provide customer support
- Improve our website and user experience
- Protect against fraud and unauthorized transactions
Third-Party Services
We use trusted third-party services to operate our business:
- Stripe: For secure payment processing. We never store your full credit card information.
- Vercel: For website hosting and analytics.
- Resend: For transactional email delivery.
- Neon: Our database provider, which stores account, subscriber, and order records.
- Google Analytics: For website usage analytics, described further below.
Each of these services has their own privacy policy governing how they handle your data.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When you unsubscribe from our newsletter, we will remove your email from active mailing lists, and retain the opt-out record to respect that choice. We also store email-delivery records and the time and statement version of recorded marketing permission. Sending another public request does not clear a previous opt-out.
Security
We use reasonable technical and organizational measures to protect your personal information, including encrypted connections and access controls. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Unsubscribe from marketing communications at any time
- Request a copy of your data in a portable format
To exercise any of these rights, please contact us at contact@ordodigitalis.com.
California Privacy Rights
If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), gives you additional rights over your personal information.
The categories of personal information we collect are described above under "Information We Collect," and we use it only for the purposes described in this policy. We do not sell your personal information, and we do not share it for cross-context behavioral advertising.
To exercise your California rights, contact us at contact@ordodigitalis.com.
European Economic Area, UK, and Switzerland
If you are located in the European Economic Area, the United Kingdom, or Switzerland, we process your personal information on the following legal bases: performance of a contract (to deliver purchases, manage your account, and provide access to content you've bought), your consent (for marketing email and, where required, analytics cookies), and our legitimate interests (for security and basic site operation).
Your information is processed in the United States, where Ordo Digitalis and its service providers operate. Where the law requires it, we rely on the transfer safeguards our providers offer, such as the European Commission's Standard Contractual Clauses.
You have the right to lodge a complaint with your local data protection supervisory authority.
Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Krause Digital LLC